Senior Analyst, Legal Solutions & Technology

Locations : Redwood City, California, United States of America Location: Los Angeles

• Del Rey State: California Country: United States of America Location: Kirkland State: Washington Country: United States of America Location: Vancouver State: British Columbia Country: Canada

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Senior Analyst, Legal Solutions & Technology Electronic Arts Redwood City, Seattle, Los Angeles – Del Rey, Vancouver Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter.

A team where everyone makes play happen. As the Senior Legal Solutions & Technology Analyst, you will manage legal-focused projects, applications, and processes. You will interact with key legal and business partners and collaborate with other LST team members to identify business opportunities and then design, implement, and support solutions to improve the day-to-day productivity of the legal and business teams.

You see problems as opportunities with focus on the end-user and business needs while navigating complex and ambiguous scenarios. The Senior Analyst will also serve as a subject matter expert on legal technology and will be responsible for end-user training and play a key role in change management. You will report to the Senior Manager, Legal Solutions & Technology, and be on a hybrid work schedule with 3 days a week in office in Redwood City, Seattle, Los Angeles

• Del Rey, or Vancouver.

Your Responsibilities

Legal Technology & Project Management ● Gather, validate, prioritize, and interpret requirements to produce technical and functional designs. ● Configure and implement core and adjacent legal technologies including AI-powered assistants and workflows for process optimization. ● Collaborate with stakeholders and LS&T team members to evaluate prospective legal AI tools and capabilities; run tests, evaluate accuracy, and flag edge cases or hallucinations.

● Create and manage project schedules to meet deliverables, identify risks, and provide status updates to cross-functional stakeholders. ● Develop test cases/scenarios and manage system and user acceptance tests for both core platform releases and AI feature updates. ● Identify opportunities to improve processes and increase efficiency.

● Serve as an administrator and power user for core and adjacent legal platforms including AI-powered tools and maintain documentation. ● Create and produce operational metrics and reporting. End-User Enablement ● Support end users and troubleshoot issues as part of a COE team. ● Collaborate with the extended and external support teams to ensure issue resolution and ticket management.

● Ensure solution controls are followed and support audit requests as needed. ● Create and maintain SOPs and process maps for supported functions. End-User Training & Change Management ● Create and update user guides, FAQs, quick-reference sheets, and training materials. ● Develop and deliver training sessions, office hours, and system demos to drive user adoption across global legal teams and business partners.

Qualifications

& Achievements: ● 5+ years prior relevant experience ● You have experience implementing technical solutions in no-code environments ● You're participating in global projects such as CLMS in a legal department ● You identify, document, and prioritize requirements ● You have experience working with business clients and technical teams ● You've experienced training end-users ● You can translate business needs into technical solutions ● You embrace technology to enable and automate business processes

In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and other incentive programs.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees.

Certain roles may also be eligible for bonus and other incentive programs.