AI Ops Engineer

We are seeking a Senior AIOps Engineer to support mission-critical operations within a highly secure environment and drive the evolution of enterprise IT Service Management (ITSM) capabilities. This role is responsible for designing, deploying, and managing AIOps solutions that improve the reliability, performance, and security of enterprise networks and systems.

Serving as the technical lead for the AIOps initiative, the selected candidate will coordinate integrations across Network Engineering, ServiceNow, and SolarWinds teams. The role leverages Splunk and the Machine Learning Toolkit (MLTK) to deliver descriptive and predictive analytics while enabling closed-loop automated incident response to maintain the availability of mission-essential infrastructure.