
Senior Consultant - Oracle
Job description
Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits.
** Job Title: **** Oracle Engagement Cloud / OEC Consultant **
** Job Category: Consulting **
** Reports to: Lead **
** Work Location/Travel: ** Bangalore/Remote
** Job Summary: ** Apex IT India is seeking an Oracle Engagement Cloud consultant with Redwood (NGS) user experience. Candidates should be team players willing to cross-train and obtain certifications.
** Duties/Responsibilities: **
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Designing the application using Redwood and modifying the Redwood pages.
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Implement Oracle Engagement Cloud per the design provided by the Team Leader.
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Own development responsibility from definition through delivery.
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Exhibit strong design and development skills.
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Adapt to creating business process models based on client requirements.
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Orientation to contribute both as a mentor and an individual contributor.
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Strong troubleshooting and groovy coding skills.
** Competency ** (Knowledge, Skills, and Abilities):
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4+ years of experience implementing ‘Oracle Engagement Cloud’ / ‘Oracle Sales Cloud’ CRM systems.
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Experience implementing all CX UIs (Web, Outlook, Mobile) with some experience implementing Redwood UI, including a responsive UI and Visual builder.
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Experience/knowledge of functional modules like Sales Planning and Forecasting, Engagement Cloud Service Request functionalities, Sales Territories, Fusion CRM BI/Dashboards/KPIs, Mobile and Outlook integration, and File Import.
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Good experience in visual builder in creating Extensions, Action chains, Event Listeners, JSON, and JavaScript.
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** Certification in Oracle Redwood Development is a great plus. **
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Experience with any other Oracle cloud like CPQ, or OIC is an added advantage.
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Strong programming skills and the ability to review complex code bases others write.
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Excellent problem-solving skills.
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Ability to research, follow up, and resolve complex problems.
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Ability to understand, analyze, and solve explicit and implicit requirements.
** Position Type and expected work hours: ** Full-time/Permanent and 40 hours per week.
** Required Education and Experience: ** Any Graduate with ** ** a ** ** minimum of 3+ years of relevant experience in Oracle CX (mandatory)