Retail Sales Executive

Job Title Retail Sales Executive Job Scope The Retail Sales Executive is accountable for reflecting and maintaining a professional image of the store through promoting customer service excellence and using product knowledge and enhanced selling techniques to achieve monthly targets. #LI-LH1 Main Duties and Responsibilities Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers’ needs Establish solid relationships with customers, cross/upsell and deliver excellent product awareness Ensure the shop is kept clean and tidy at all times Maintain an awareness of all products, promotions, advertisements and new releases Ensure proper display and visual merchandising standards according to communicated guidelines at all times Assist in processing and replenishing merchandise and participate in the receipt of stocks Recognize security risks and thefts and handle situations as fast and professionally as possible Conform to all policies and procedures namely those regarding to payments and exchanges, security practices and loss prevention Conduct inventories and resolve any inventory discrepancy Complete necessary trainings, enroll to training portals and maintain the latest certificates Actively seek inputs from customers, efficiently address complaints and escalate when needed to reinforce service standards.

Prepare, package and hand over delivery orders to courier partner Issue service protocols and forward devices submitted for repair to the service center, provide full information on warranty conditions Mediate insurance, credit, leasing and trade-in services Perform daily cash handling duties, open and close registers Provide technical support to existing and new customers In addition, the employee is also obliged to perform other occasional or regular job-related tasks not listed here upon instruction or on own initiative What we offer Competitive base salary and personal bonus with no limit Great exposure and a wonderful place to develop your career Friendly and supporting team, great environment and organisational culture supporting you in achieving goals and maintaining a healthy work-life balance Employee discounts - according to company policy All You Can Move Education High School Diploma Experience 1-3 years of experience.