Office Manager, Welcoming Center

Lutheran Social Services of Illinois is a not-for-profit social service agency with more than 70 program sites throughout the state of Illinois. Our services include counseling, mental health, substance abuse treatment, housing, work with prisoners and their families and services for older adults and a variety of services for children including preschool, foster care, and adoption.

LSSI is hiring a full-time Office Manager , Monday through Friday from 8:00am to 4:00pm. Provide specialized and complex office management for a department, a program, or multiple sites, with minimum supervision.

Benefits

LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others, as well as these career advantages: On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet. Competitive salary based upon relevant education, experience, and licensure.

Salary $20/Hourly. Opportunity for advancement. Overnight pay premium available. Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours. The paid training you need to learn, grow, and succeed!

Essential Functions

Manage and coordinate general office responsibilities. Using independent judgement, establish workflow processes for file and database management. Responsible for project management; planning, organizing, communicating, and delegating tasks. Interpret and make decisions regarding administrative functions and staff. Ensure new employee orientation is conducted for new hires and ensure all new hire paperwork is complete, correct, and submitted to Human Resources in a timely manner.

Complete administrative tasks and clerical duties, including but not limited to filing, faxing, copying, data entry, and answering phones. Maintain confidential information and files. Complete all documentation, reports and other data as required by management and funding sources. Provide direct supervision, training, support, review, and evaluation for assigned staff.

Collaborate with other management staff in programs and network on programmatic, fiscal, organizational, and community issues. Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest, and fair manner.

Position Qualifications: High school diploma or equivalent required. Two (2) years of college or equivalent preferred. Background check clearance required. CANTS background check clearance if required by program. Three (3) to five (5) years office management experience or related work required. Knowledge of office organization and management required.

Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing. Excellent organization, presentation, and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other designated software. Demonstrated ability to accept responsibility as well as the ability to effectively manage changing priorities.

Demonstrated professionalism with the ability to work collaboratively with others. Demonstrate sensitivity and responsiveness to cultural differences present in both the service population and staff. Valid driver’s license, in good standing for the state of residency may be required. Access to reliable transportation may be required.

Valid IL statutory minimum liability insurance coverage, bodily injury, and property damage may be required. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law.