Business Operations Analyst

Do you enjoy problem solving, data analysis, and working as part of a collaborative team? Are you interested in a role where you can develop your analytical, technical, and client-service skills while contributing to meaningful public-sector programs? If so, we'd like to hear from you. Fairbanks LLC, located in the northwest suburbs of Chicago, is a growing consulting firm (with a hybrid work environment) specializing in public-sector programs, with a major emphasis on Medicaid claiming.

We help government agencies and other public entities efficiently and accurately obtain allowable federal reimbursement. We are seeking a Business Operations Analyst to support client projects through data analysis, quality assurance, reporting, client communications, and project administration. Business Analysts work closely with Consultants/Managers and take ownership of assigned client project tasks and deliverables.

What You'll Do

Analyze, organize, and validate client data using Excel and other analytical tools. Prepare reports, presentations, documentation, and other client deliverables. Perform quality assurance reviews to ensure work is accurate, complete, and consistent with program requirements. Assist with the administration and execution of client project tasks and monitor assigned deadlines and deliverables.

Participate in client meetings and communicate professionally with clients and internal team members. Identify issues, investigate discrepancies, and assist in developing practical solutions. Support process improvement efforts, system testing, and special projects. Develop an understanding of Medicaid claiming programs and applicable program requirements.

Lead and conduct ongoing training for key stakeholders.

Qualifications

Bachelor's degree in business, economics, liberal arts, or a related field. Recent college grads are welcome to apply, strong relevant internship experience is applicable. Strong analytical and problem-solving skills, including the ability to examine, organize, and interpret data. Strong written and verbal communication skills.

Detail-oriented with the ability to manage assigned responsibilities independently and meet deadlines. Ability to work effectively as part of a collaborative project team. Professional communication skills and comfort interacting with clients. Capable of prioritizing multiple tasks and meeting all client deliverables.

Ability to travel up to 30% annually.

Preferred Skills

and Experience Proficiency with Microsoft Excel, PowerPoint, and Word. Experience with advanced Excel functionality, Power Query, or macros. Previous client-facing or professional business experience. Experience with system testing, data validation, or quality assurance. We currently operate in a hybrid work environment, subject to change based on future business needs.

Candidates must be located in the Chicago area. Recent college graduates with internship experience in a business capacity are encouraged to apply, as are those returning to the workforce. Fairbanks offers competitive compensation and benefits along with a team-oriented, flexible work environment and opportunities for professional growth.