Lead Behavioral Health Coordinator

Health. Partners Regions is looking to hire a Lead Behavioral Health Coordinator to join our outpatient Behavioral Health team in Lake Elmo! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary

The purposes of this position are: To act as a team lead for the Development Pediatric team, to assure that established protocols and systems are maintained, to batch daily charges, to provide patient appointment scheduling, appointment referral administration/information, registration, and clinic reception services to designated area, and to perform related duties as assigned.

Works with patients of all ages, primarily adults. Work Schedule: Monday – Friday 8:00AM – 4:30PM Required Qualifications: Education, Experience or Equivalent Combination: High school diploma or equivalent Five years office clerical experience, including a minimum of two years in a medical office setting. Knowledge, Skills, and Abilities: Exceptional customer service skills (internal and external) Expertise use of computer, phone system and other office machines Knowledge of all policies, procedures and regulations relating to position and clinic assignment Ability to systematically and skillfully respond to telephone calls and customer requests Ability to work under pressure Attention to details in distracting environment Preferred Qualifications: Education, Experience or Equivalent Combination: Experience in a healthcare setting and EPIC