Senior Credit & Collection Analyst

Manage a portfolio of customer accounts and drive timely collection of outstanding receivables. Monitor aging reports, identify delinquent accounts, and execute collection strategies. Engage directly with customers to resolve payment disputes and secure payment commitments. Partner with Sales, Operations, and Finance teams to address billing and account-related issues.

Support credit reviews and customer account management activities. Prepare and analyze AR, collections, and aging reports. Maintain accurate customer records within Oracle or equivalent ERP systems. Identify process improvement opportunities and support credit and collections initiatives. Provide guidance and support to team members as required.

Ensure compliance with company policies, internal controls, and the UL Solutions Code of Conduct. Diploma or Bachelor's Degree in Accounting, Finance, or a related discipline. 1 to 3 years of experience in Accounts Receivable, Credit Control, Collections, or Order-to-Cash functions. Strong understanding of AR processes, collections practices, and customer account management.

Experience working directly with customers to resolve payment and collections issues. Proficiency in Microsoft Excel and Microsoft Office applications. Experience with Oracle or similar ERP systems. Strong communication, stakeholder management, and problem-solving skills. Ability to manage multiple priorities and work independently in a fast-paced environment.

Willing to travel to Taiwan and other countries occasionally, approximately 1–2 times per year.