Loss Prevention Deputy Manager

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers.

Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group. Loss Prevention Deputy Manager (Hubs) Location: Rugby Salary: £39,314 Working Pattern: Monday to Friday About the Role We’re looking for a proactive and analytical Loss Prevention Deputy Manager to join our team in Rugby.

You’ll play a key role in protecting client freight, reducing parcel loss and damage, and improving security and operational standards across our hub. Working closely with operational management teams, you’ll use data, audits and investigations to identify risks, challenge processes and implement improvements that deliver measurable results.

What You’ll Be Doing Investigating and preventing theft, fraud and parcel loss, including monitoring CCTV and conducting vehicle checks and searches where required. Analysing data, trends and performance reports to identify risks and opportunities to reduce loss and damage. Conducting regular audits covering site security, parcel handling, client freight, Unidentified Freight (UF) and operational compliance.

Ensuring security procedures are followed across all shifts, including site access, visitor checks and vehicle movements. Reducing Unidentified Freight by ensuring correct processes are followed, challenging discrepancies and authorising items appropriately. Working with operational teams to improve parcel handling, reduce damage and ensure standard operating procedures are consistently followed.

Investigating client-specific loss and damage issues, using data to identify root causes and drive improvements against agreed KPIs. Ensuring relabelling processes are followed correctly, including GDPR requirements, and gathering evidence to support investigations. Building strong relationships with Hub Managers and Shift Managers to address poor practices, influence behaviours and embed lasting improvements.

What We’re Looking For Experience working within a parcel operation or a similar fast-paced operational environment. Strong analytical skills, with the ability to identify trends, investigate discrepancies and turn data into practical solutions. Competent in Microsoft Office, particularly Excel, and Power BI. Excellent communication and influencing skills, with the confidence to challenge processes and work with stakeholders at all levels.

A proactive approach to problem-solving, with the ability to manage multiple priorities and work independently. Experience in loss prevention, security or investigations would be advantageous but is not essential. GCSEs in Maths and English are required; an audit qualification is desirable. If you’re passionate about protecting our network, improving operational performance and driving a strong culture of security and accountability, this is a fantastic opportunity to make a real difference at Evri.

You’ll have the chance to work closely with operational leaders, influence meaningful improvements and help ensure our parcels are handled safely and efficiently from arrival to departure. Ready to make an impact? Apply today and join Evri. Everyone Belongs at Evri Group We're committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed.

As a Disability Confident Committed Employer , a Silver-accredited Inclusive Employer , and through our partnership with Scope , we're working to make our workplace and recruitment process more accessible for everyone.We encourage candidates to request adjustments at any stage of the recruitment process and there are touchpoints through the application process to do so.

Every application is reviewed by a member of our Talent Acquisition team meaning that we don't use AI to screen candidates.At Evri Group, we're building an environment where everyone can be themselves and thrive.