Office Coordinator

Responsibilities

Answer Incoming Calls Create help desk tickets on behalf of clients Follow up on help desk tickets assigned to you for follow up Process incoming and outgoing mail Batch Invoices each day based on client billing dates Follow up on past due clients Pay approved expenses with corporate accounts Order office supplies as needed to keep office stocked Order client approved items and attach order to invoice Manage Customer Relationship Management System Make sure documentation is attached to each client as needed Reach out to incoming leads Schedule meetings for team with clients and prospective clients Keep office organized Requirements Requirements Great communication skills Basic understanding of technology Client focus mindset Self- starter and team player: They must be able to work both independently as well as in a team oriented environment to accomplish assigned tasks and goals Professionalism: They must be enthusiastic, respectful, and friendly; with a professional and welcoming presentation, and most importantly, possess a positive attitude Phone handling skills: Receptionists require solid phone handling etiquette to respectfully engage with guests and customers; and to promptly and efficiently handle a multi-line telephone system