Customer Service Representative

We are currently seeking a detail-oriented and dependable Customer Service Representative to join our Carroll, Iowa team. The person in this role serves as a primary point of contact for customers, providing timely, accurate, and professional support throughout the order and service process. This role responds to inquiries, enters and tracks orders, resolves customer concerns, maintains accurate account information, and coordinates with sales, operations, shipping, and other internal teams to meet customer needs.

The ideal candidate is organized, detail-oriented, and committed to delivering a positive customer experience through clear communication, proactive follow-up, and effective problem-solving.