Assistant Director of Family Services

About us! Here at Communitas, we are dedicated to delivering individualized, family-centered services, programs, and support for people with intellectual and developmental disabilities, throughout their life span and in their communities. Why work for us? Recognized and honored as a Top Workplace from 2024-2026 – Communitas is proud to welcome you to a work environment that is dedicated to rewarding and supporting our valued employees for their hard work, passion, creativity, and relentless drive to make a positive impact in our community.

As a Communitas employee, you are the heart, soul, and foundation of our agency, and contribute to a meaningful and lasting impact on the lives of others. This dedication and collaborative spirit that our employees exhibit each day makes our mission to empower people and enrich lives possible. For these efforts, we express our deep appreciation through: | Competitive Tiered Pay Rates | Low-Cost Benefits | Flexible Schedules | Opportunities for Advancement | Regular Employee Appreciation Events | Tuition Reimbursement | Supportive Coworkers | Compassion-centric Environment | The role!

Position: Assistant Director of Family Services Location: Wakefield, MA Pay rate: $80,000 exempt annual salary Hours: Full-time, 40 hours per week Benefits of Working for us! Tiered pay increases based on years of service, pending performance evaluations 4 weeks’ vacation, 1 week sick time, and 12 holidays for new full-time employees Low-cost benefit plans – Medical & dental insurance, employer-paid life insurance, and long-term disability coverage Tuition reimbursement eligibility after 90 days of employment Summary & Responsibilities This position assists the Director of the Family Services with operational and programmatic leadership across the Family Support Division, supporting the Director in the oversight, development, and continuous improvement of programs and services.

This position will: Oversee and further develop the programs in the Family Support division, including hiring, training, supervision, and evaluation of staff. Monitor program performance, service utilization, and operational processes to identify opportunities for improvement and ensure program effectiveness. Provide clinical and programmatic guidance to staff supporting families with complex needs.

Support families in accessing appropriate services through intake, information and referral, and assistance with the development and implementation of Family Support Plans, as needed. Coordinate and conduct outreach and educational initiatives with family groups, government agencies, community organizations, and culturally and linguistically diverse communities to promote program objectives and strengthen cultural responsiveness.

Assist with monthly billing review and program documentation processes. Participate in grant writing, Requests for Responses (RFRs), and reporting activities to support program sustainability and growth.

Qualifications

Master’s degree in social work, psychology, counseling, education, or a related field required. Minimum of five years of progressively responsible experience in human services, family support, disability services, or a related field is required. Prior supervisory or management experience required, preferably including supervision of professional staff or program leadership.

Experience overseeing programs, managing budgets, and ensuring compliance with state-funded or publicly funded human services contracts preferred. Experience supporting individuals with intellectual and developmental disabilities and their families preferred. LICSW or LMHC preferred. A passion and dedication to supporting our people is a must.

Valid Driver’s License and acceptable driving record. Must pass company background and reference checks . Check out our website: https://communitasma.org/