Finance & Business Support Manager

Your day to day People

• Direct everyday financial activity, plan and assign work ensuring you always have the right staffing numbers
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
• Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently
• Recommend or initiate any HR elated actions where needed
• Keep connected with key contacts including owners, asset managers, guest, regulatory agencies, others as needed Guest Experience
• Help guests - you’ll be happy to help if someone needs assistance with a request or complaint
• Make sure all guest bills are accurate Responsible Business
• Ensure financial control procedures and systems are ethical and legal
• Distribute outlook and forecast information for departments to identify cost savings
• Minimise waste and reduce slow-moving items.
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done Financial
• Prepare financial analysis of hotel operations including variance explanation and make recommendations to ensure the achievement of business goals
• Prepare hotel and department budgets and financial forecasts and reporting
• Ensure all accounts are reconciled on a monthly basis and oversee the process of credit extension and collection of overdue accounts
• Review rates and recommend rate strategy to the General Manager; participate in sales strategy meetings
• Manage accounts payable to balance cash flow and reputation with suppliers What we need from you
• Bachelor’s degree / higher education qualification / equivalent in Accounting or Finance
• Or three years in hotel accounting or internal audit with one year in a supervisory role
• Or an equivalent combination of education and experience
• Must speak fluent English