Benefits Manager

About Company: Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve.

Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services.

We are also an EMS provider to specialty venues like Fenway Park, TD Garden, and DCU Center. While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center.

This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state’s first and largest Mobile Integrated Health program, Smart.

Care. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

About the Role

The Benefits Manager plays a critical role in designing, implementing, and managing comprehensive employee benefits programs that align with the organization's strategic goals and support employee well-being. This position is responsible for overseeing all aspects of benefits administration, including health insurance, retirement plans, wellness initiatives, and compliance with regulatory requirements.

The Benefits Manager collaborates closely with HR, finance, and external vendors to ensure cost-effective and competitive benefits offerings that attract and retain top talent. By analyzing market trends and employee feedback, the manager continuously evaluates and enhances benefits programs to meet evolving workforce needs.

Ultimately, this role ensures that benefits programs contribute positively to employee satisfaction and organizational success.

Minimum Qualifications

Bachelor’s degree in Human Resources, Business Administration, or a related field. Minimum of 5 years of experience managing employee benefits programs. Strong knowledge of benefits regulations such as ERISA, ACA, COBRA, and HIPAA. Proven experience working with benefits vendors and managing vendor relationships. Excellent communication and interpersonal skills.

Preferred Qualifications

Professional certification such as Certified Employee Benefit Specialist (CEBS) or SHRM-CP/SHRM-SCP. Experience with benefits administration software and HRIS systems. Background in data analysis and reporting related to benefits utilization and costs. Experience working in a multi-state or global organization. Demonstrated ability to lead cross-functional teams and manage complex projects.

Responsibilities

Develop, implement, and manage employee benefits programs including health, dental, vision, retirement, and wellness plans. Ensure compliance with federal, state, and local regulations related to employee benefits and reporting requirements. Collaborate with insurance carriers, brokers, and other vendors to negotiate contracts and manage relationships.

Analyze benefits data and employee feedback to recommend program improvements and cost-saving opportunities. Communicate benefits information clearly to employees and provide support during enrollment and claims processes. Lead benefits-related projects and initiatives, including open enrollment and benefits education sessions.

Monitor industry trends and best practices to keep the organization’s benefits offerings competitive and innovative. Skills: The Benefits Manager uses their expertise in regulatory compliance and benefits program design daily to ensure the organization meets legal requirements while offering competitive benefits. Strong negotiation and vendor management skills are essential for securing favorable terms and maintaining productive partnerships.

Analytical skills enable the manager to interpret benefits data and employee feedback to optimize program offerings and control costs. Effective communication skills are critical for educating employees about their benefits options and resolving inquiries promptly. Leadership and project management skills support the successful execution of benefits initiatives and continuous improvement efforts.