Operations Office Manager

Job Details: Job Location: 2734 E Oakland PK Blvd

• Ft Lauderdale, FL, Salary Range: Undisclosed, The Operations Office Administrator will play a vital role in supporting the efficiency and effectiveness of the mortgage operations team. This position requires a high level of attention to detail, strong organizational skills, and a solid background in using technology to streamline administrative tasks. The ideal candidate will be proactive, adaptable, and able to manage a wide range of responsibilities in a fast-paced environment.

Key Responsibilities

Oversee and manage daily office operations, ensuring a well-organized and efficient work environment. Provide administrative support to the team, including scheduling meetings, managing calendars, and organizing office functions. Serve as the first point of contact for clients and visitors, ensuring a professional and welcoming environment.

Assist in onboarding new employees and ensuring they have the necessary tools and resources. Manage office supplies, equipment, and facility needs, including ordering supplies and coordinating maintenance. Ensure compliance with company policies and procedures, and assist in maintaining documentation related to mortgage lending activities.

Utilize office software and technology, including Calyx systems, to support the loan officers and management team with administrative tasks. Assist in preparing and organizing loan documentation, ensuring compliance with regulations and internal standards. Manage communication with vendors and external partners as needed.

Collaborate with team members to troubleshoot any technological issues that arise and recommend improvements to operational workflows. Coordinate and schedule team meetings, training sessions, and company events. Monitor office expenses and budgets, providing reports to senior management. : 3+ years of experience in an administrative or office management role, preferably within the mortgage or financial services industry.

Strong organizational and multitasking skills with an exceptional attention to detail. Proficient in office technology, including Microsoft Office Suite, Calyx Point systems, and cloud-based tools. Tech-savvy and forward-thinking, with the ability to learn and adopt new tools and technologies quickly. Excellent communication and interpersonal skills, with the ability to interact professionally with staff, clients, and external partners.

Ability to manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy. Strong problem-solving skills and the ability to take initiative in resolving office-related issues. Experience in managing office budgets and expenses is a plus. Prior experience in the mortgage or financial services industry is a strong advantage.

Ability to handle confidential information with discretion and professionalism. Ability to work effectively in a fast-paced, deadline-driven environment. Problem-solving mindset and ability to take initiative. Experience with compliance and document management is a plus.

What We Offer

Competitive salary based on experience. Comprehensive benefits package, including health, dental, and retirement plans. A positive, collaborative work environment with opportunities for growth and professional development. The chance to work with a dedicated team in a thriving and fast-paced mortgage company.