Senior Analyst Configuration Management (ServiceNow)

MISO is hiring a Senior Configuration Management Analyst with Service. Now experience for our Carmel, Indiana location. You will be responsible for managing and executing the configuration management process while ensuring the accuracy and integrity of the Configuration Management Database (CMDB). This role supports key corporate priorities by improving operational efficiency, maintaining regulatory compliance, and reducing security risks.

Additionally, you will enhance customer service and responsiveness while establishing a strong foundation for IT services.