Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: I opened my agency in 2018 after beginning my State Farm career in 2011, first working in an agent's office and later as an Agency Field Specialist. As a second-generation State Farm agent, opening my own agency in the community where I grew up gave me the opportunity to serve the people and businesses that helped shape my career.

Giving back is a big part of who we are. As President of the local Chamber of Commerce, I'm passionate about supporting local businesses and strengthening our community through continued involvement and service. Our agency offers health benefits, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance.

We believe in investing in our team while providing opportunities for long-term growth and success. Our culture is hardworking, competitive, and team-oriented. We consistently perform at a high level because we support one another, put our customers first, and always strive to do the right thing. I'm looking for someone who is energetic, competitive, solution-focused, and motivated to grow.

If you enjoy a fast-paced environment where hard work is recognized and teamwork drives success, we'd love to meet you. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.