Ecommerce Specialist

Work Schedule: Monday-Saturday (9am-6:00 pm) Location: Binondo Manila

Job Responsibilities

Responsible for day-to-day operation of the online stores (Shopee and Lazada, Tiktok shop platforms)

Monitors and ensures that all transactions in assigned online platform/s are well monitored (Sales After sales Claims)

Assists in office and other clerical tasks

Obtains and evaluates all relevant information in order to handle inquiries and complaints well

Deals directly with customers via call, text or chat

Assists in the coordination to other departments such as Graphic Design -editing needed banner for Shopee and Lazada

Monitors customer’s feedback and review

Qualifications

Must have experience in handling online store operations (both Lazada and Shopee)

Excellent communication skills and customer service skills

We also consider undergraduates who have previous related experience.

Business-minded and good at creating selling strategies.

Able to handle customers well.

Benefits

Government Mandated benefits

Overtime pay

Company events

Holiday Pay

13th Month Pay