System Support Specialist II

Under the direction of an assigned supervisor, perform a variety of technical duties to troubleshoot, repair and optimize the college’s information technology systems and applications; These systems include the data and voice networks, servers, workstations, printers, software and applications used by college employees and students; provide technical leadership for streamlining the support and delivery of technology services at the college; work collaboratively with district wide IT resources in support of core standardized services such as networks, servers, voice, storage, power management, security and applications.

DISTINGUISHING CHARACTERISTICS The Systems Support Specialist II is...