Club Manager

Are you a leader who is interested in fitness and wellness? Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgment Free" experience. We thrive on friendliness and cleanliness so a positive, upbeat attitude is a must!

Basic computer proficiency and frequent physical activity are required. Start your Planet Fitness career today! The Club Manager (CM) will be responsible for the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Reports To Regional Manager Essential Duties and Responsibilities

• Create and maintain a culture of positivity and motivation within the club for the benefit of the Team Members and club members.
• Create and maintain a friendly, welcoming atmosphere for all Team Members, members, prospective members, and guests, and ensure Team Members follow superior customer service guidelines. Provide +1 service.
• Keep clubs spotlessly clean.
• Recruit, hire, train, and develop high-performing teams.
• Complete all payroll functions promptly; this includes but is not limited to running reports, submitting payroll, and approval of timecards.
• Adhere to policies and procedures outlined in the employee handbook. Qualifications/Requirements
• Superior customer service skills, preferably in the fitness industry
• Experience working as an Assistant Manager at Planet Fitness preferred
• Exceptional leadership, diplomacy, and listening skills
• Basic computer proficiency (Microsoft Suite)
• Hard-working, enthusiastic, and energetic.
• Strong problem resolution skills
• Must be CPR/AED certified.
• Must be 18 years of age or older
• Must be punctual
• Must have the ability to be constantly on call on an immediate, as-needed basis