Shift Leader

Dunkin’ Shift Leader Coach the Team & Run the Floor You know the rush. Now you run it. As a Dunkin’ Shift Leader (Shift Supervisor) with Bluemont Group, a local Dunkin’ franchisee, you’re in charge of the floor for your shift. You set positions, keep the drive-thru moving, and coach the crew so every drink and sandwich goes out right.

It’s a great next step if you’ve been crew for a while, or if you’ve led a shift somewhere else and want a real path into management. What you’ll do  Set the line for your shift: drive-thru headset, front counter, beverage and sandwich station  Move people where they’re needed as the rush builds and slows  Coach crew in the moment: show the recipe, give quick feedback, call out great work  Jump in on any station when the drive-thru backs up  Fix guest issues on the spot: remake the drink, correct the order, keep it friendly  Follow cash, labor and food cost procedures for your shift  Run food safety and cleanliness checks, and earn your Serv.

Safe® certification with us  Help train new Crew Members and flag equipment issues to your manager Hours & schedule  Our restaurants are open as early as 4 a.m. and as late as 11 p.m. Hours vary by location and day.  Opening, mid and closing shifts; early mornings and weekends are our busiest times  Minimum age: 16 Our team members enjoy:  Weekly Pay  Paid Vacation  401(k) Plan with matching contributions  FREE Coffee & Meals while working  Off-shift discounts  Competitive Benefits Package  Serv.

Safe® certification as part of your training  A clear next step: Shift Leader → Assistant Manager → General Manager You’re a fit if Must-haves  Restaurant, retail or Dunkin’ crew experience  You’re dependable and people follow your lead  You stay calm and friendly when the line is out the door  You can count cash accurately and follow procedures  You can stand, bend and move for a full shift and lift and carry supplies  You’re 16 or older Nice-to-haves  Prior shift lead, key holder or supervisor experience  Current Serv.

Safe® certification  A second language