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Bricton Group

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Bell Captain

Phoenix, AZPosted Aug 4, 2026

Job description


**Responsibilities**

Lead and supervise the bell staff to ensure excellent service delivery. Coordinate guest arrivals and departures, assisting with luggage handling and transportation arrangements. Maintain organization and cleanliness of the bell area and storage rooms. Train and mentor new bell staff members to uphold service standards.

Handle guest inquiries and resolve any issues promptly and professionally. Work flexible hours to meet the needs of the hotel and its guests.

**Qualifications**

Proven leadership skills with the ability to manage and motivate a team. Strong organizational skills and attention to detail. Excellent customer service and communication abilities. Flexible availability, including weekends and holidays. Previous experience in a hospitality or customer service role preferred.

**Benefits**

We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts. E.O.E. How to Apply If you are passionate about hospitality and possess the skills listed above, we encourage you to apply for the Bell Captain position.

Join our team and help us deliver outstanding guest experiences in Phoenix, AZ. ```

Description copied from Bricton Group's careers page. Read the full posting before you apply.

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