Pawn Associate

Description Position Summary Join the Sunbelt Pawn Team! We are looking for a motivated and customer-focused Sales/Loan Associate to join our growing team. As a pawnbroker, you'll play a key role in assisting customers with buying, selling, and loaning on a wide range of merchandise -- from electronics and jewelry to tools and musical instruments.

This role operates within established guidelines to ensure accurate, compliant, and efficient service at all times.

Key Responsibilities

Greet and assist customers in a courteous and professional manner, building rapport with every guest Evaluate and appraise merchandise presented for pawn loans or outright purchase Process pawn loans, extensions, redemptions, and forfeitures in compliance with OCCC regulations Accurately complete all required documentation, including Form 4473 for firearm transactions Maintain knowledge of current market values for jewelry, electronics, tools, firearms, and other merchandise Maintain product displays and merchandise organization on the sales floor Educate customers on product features and store policies Process cash transactions and maintain an accurate cash drawer Adhere to all company policies, loss prevention procedures, and regulatory requirements Report any compliance concerns, discrepancies, or incidents to management promptly Requirements Retail or customer service experience preferred (pawn or jewelry experience is a plus) Strong communication and negotiation skills Basic computer and math skills Ability to multitask and work in a fast-paced environment Must be dependable, honest, and a team player Bilingual (English/Spanish) is a plus Benefits: Competitive hourly wage + performance bonuses Dental, health, and vision insurance Paid time off Friendly, supportive team environment