Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: I opened my agency in 2021, and today our team includes five members working together in a relaxed, supportive environment. Before becoming an agent, I spent time in the oil industry, which helped shape my work ethic and appreciation for strong teamwork and accountability. I attended Texas A&M and am married with two daughters who keep life busy outside the office.

Family is important to me, and that perspective carries into how I run the agency. I believe people do their best work when they feel trusted, supported, and given the space to succeed. Our office culture is laid back, positive, and fun. I’m not a micromanager, and I trust my team to take ownership of their roles. If you’re someone who needs constant supervision, this likely isn’t the right fit—but if you’re self-motivated, dependable, and enjoy working in a supportive environment, you’ll do very well here.

For our team, we offer PTO, sick leave, a stipend toward life insurance, and licensing reimbursement. If you’re looking for a place where you can work independently, be part of a friendly team, and build a long-term career, this could be a great fit for you. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success.

You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.