Technical Writer

Senior Technical Writer – Agentic AI Platform Experience: 5–7 Years Location: Chennai Employment Type: Full-Time About the Role We are looking for a Senior Technical Writer to own and scale documentation for our cutting-edge Agentic AI platform. You will work closely with AI engineers, product managers, and developer teams to create clear, structured, and high-impact documentation for enterprise and developer audiences.

This is a high-visibility role requiring strong technical depth, ownership mindset, and experience documenting complex SaaS products.

Key Responsibilities

Own end-to-end documentation for the platform. Create and maintain API documentation (OpenAPI/Swagger), developer guides, integration guides, and release notes. Document AI agent workflows, orchestration layers, configurations, and system architecture. Translate complex AI/ML and system concepts into clear, user-friendly documentation.

Collaborate with Engineering, AI/ML, Product, and DevOps teams during release cycles. Establish documentation standards, templates, and best practices. Continuously improve documentation based on product updates and user feedback.

Required Skills

& Experience 5–7 years of experience in technical writing within a SaaS/product company. Minimum 1+ year of experience as a Technical Writer for AI/ML or AI platform-based products. Strong understanding of REST APIs, microservices, and cloud platforms (AWS/Azure/GCP). Experience documenting APIs and developer platforms.

Familiarity with JSON/YAML and ability to understand basic code (Python/JavaScript preferred). Experience working in Agile/Scrum environments. Excellent written and verbal communication skills. Preferred Experience documenting Agentic AI or LLM-based platforms. Exposure to Docs-as-Code workflows (Markdown, Git). Experience supporting enterprise B2B products.