Insurance Verification - Rolling Meadows Office Staff

Job Details: Job Location: Rolling Meadows IL

• Rolling Meadows, IL, Salary Range: Undisclosed, Role and Responsibilities Verifying insurance benefits Entering insurance information on patient accounts Working verifications in Phreesia Check patients SNF/Hospice status Answer questions from staff regarding insurance Obtain referrals for office visits and treatments Calling patients regarding referral issues Physical Demands frequently required to stand, walk, sit, use hands/fingers, talk and hear The noise level in the work environment is usually moderate attire Business Casual Qualifications: Qualifications: Prior insurance experience preferred Excellent communication skills Able to multi-task well Computer knowledge teamwork – balances team and individual responsibilities, gives and welcomes feedback openly, contributes to a positive team spirit, able to build morale, supports everyone’s efforts to succeed Problem Solving – ability to identify and resolve problems, develops solutions, works well in a group, uses reason even when dealing with emotional topics Customer service – ability to manage difficult situations, responds promptly to customer needs, meets commitments Interpersonal skills – focuses on solving conflict, not blaming, maintains confidentiality, listens to others, keeps emotions under control, remains open to new ideas written and oral communication – speaks clearly, listens for clarification, responds well to questions, writes clearly, ability to edit work for spelling and grammar, ability to read written information Attendance, punctuality, dependability – arrives to work on time, absenteeism is kept at a minimum EDUCATIONAL REQUIREMENTS: High school graduate