Food & Beverage Supervisor

Do you enjoy talking to people and thrive off working in a fast-paced environment..? Are you quick on your feet (literally and metaphorically) and have a polite and friendly attitude..? If yes, we'd like to meet you! We’re passionate about excellent food & exciting drinks, delivered in style. We want engaging people who possess natural flair & have a magnetic personality.

We are looking for a dynamic character to be our new Food & Beverage Supervisor that can put great customer service at the heart of everything that they do. Using your creative nature & personality, you will support the F&B team & lead by example to drive their performance in delivering excellent customer service in all interactions, & profitability through driving sales & minimising wastage.

Responsibilities

• Being able to confidently communicate all our food and beverage offerings available to customers.
• Accurately dealing with all payment transactions (cash, card and room charging) in the correct manner according to company guidelines.
• Providing a warm and welcoming service at all touch points with the guests ensuring that any queries or requirements are dealt with accordingly.
• Supervising day-to-day staffing needs, planning and assigning work and contributing to setting performance and development goals for team members
• Ensuring the team deliver on quality and guest satisfaction goals - making sure you all maintain a high level of guest satisfaction The experience & qualifications required are:
• Previous experience in a food and beverage supervisory/team leader position
• Attentive, professional customer service skills
• The ability to work well under pressure and as part of a big team
• Experience of processing payments (ideally on Micros) would be advantageous
• As the position covers breakfast, M&E functions or dinner service, the right candidate would need to be available for a variety of shifts over mornings and evenings, sometimes into the early hours About the Hotel Housed in the magnificent Grade II listed Central Buildings, dating back to 1884, the beautifully restored boutique hotel is steeped in history. The Beatles-inspired hotel features elegantly furnished and individually decorated rooms with specially commissioned artwork. About the Group Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by. Properties under the group are placed into four collections; Leng’s Collection, M Social Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests For you We offer a benefits package including:
• Life Assurance
• Cash Health Plan cover option available
• Career development pathways and regular salary reviews
• Employee Discounted Accommodation and F&B discounts worldwide!
• Apprenticeship/Placement/Training opportunities
• Meals Provided on Duty
• Free / subsidised car parking
• Social Events, Wellbeing and Team Activities
• Uniform (Laundry / Dry Cleaning for Uniform)
• Length of Service related holiday scheme
• Recommend a Friend Scheme … and many more! We are an equal opportunities employer. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process. To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software. If this sounds like the perfect opportunity for you then please, apply now! Job Types: Full-time, Permanent Experience: food or beverage service: 1 year (preferred) Work Location: In person Application settings Application method Email Require resume Yes Application updates jack.moss@harddaysnighthotel.com Candidates contact you (email) No Accommodations requests