System Administrator

Key Responsibilities

➤ Provide Level-1 support for Linux desktop systems (Ubuntu, CentOS, RHEL). ➤ Troubleshoot and resolve OS-level, application, network, internet, hardware, and peripheral issues. ➤ Perform OS upgrades, security patching, kernel updates, and software installations. ➤ Manage user accounts, permissions, groups, and access controls.

➤ Support employee onboarding, system configuration, and access provisioning. ➤ Diagnose hardware issues and coordinate with vendors for repairs or replacements. ➤ Monitor system performance, logs, and health to ensure minimal downtime. ➤ Assist in IT projects, system migrations, and infrastructure rollouts. ➤ Collaborate with network, security, and other IT teams to resolve cross-functional issues.

➤ Automate repetitive tasks using shell scripting or Ansible. ➤ Install, configure, and maintain open-source tools and utilities. ➤ Maintain documentation, SOPs, asset records, and system configurations. ➤ Ensure adherence to security best practices and organizational IT policies.

Requirements

Required Skills & Qualifications ➤ 2–4 years of experience in Linux Administration or Linux Desktop Support. ➤ Strong hands-on experience with Linux OS troubleshooting (Ubuntu, CentOS, RHEL). ➤ Good knowledge of Linux file systems, permissions, processes, and services. ➤ Proficiency with common Linux commands and shell operations.

➤ Experience with OS patching, package management, and software installations. ➤ Basic understanding of networking concepts (IP addressing, DNS, DHCP, VPN). ➤ Exposure to Ansible or similar automation/configuration management tools. ➤ Experience installing and supporting open-source software. ➤ Ability to handle multiple user issues in a fast-paced environment.

➤ Strong communication skills and a customer-focused approach. ➤ Eagerness to learn new tools, technologies, and best practices. Preferred / Nice to Have ➤ Experience supporting large-scale user environments with 300+ endpoints. ➤ Familiarity with IT asset management systems and ticketing tools. ➤ Basic exposure to server administration, virtualization is an added advantage.

➤ Prior experience working in corporate IT or product-based organizations. Behavioral & Soft Skills ➤ Strong analytical and problem-solving capabilities. ➤ Demonstrates ownership and accountability for assigned responsibilities. ➤ A collaborative team player with the ability to work effectively across teams. ➤ Possess a continuous learning mindset and adaptability to evolving technologies and environments.