Culture Transformation Coach

Role Overview The Culture Transformation Coach plays a critical role in supporting client organizations in their culture journey beyond survey insights. This role focuses on delivering high-impact advisory and facilitation services that translate employee feedback into actionable strategies, drive leadership alignment, and support sustainable culture transformation.

This role combines advisory, facilitation, and client relationship management, with a strong focus on identifying and driving value-added service opportunities based on data and client needs. Strong understanding of emerging AI technologies and trends, with the ability to evaluate, recommend, and drive the adoption of AI-enabled solutions that enhance operational efficiency, customer experience, and business performance.

Key Responsibilities

• Partner with client organizations to interpret survey insights and identify key culture priorities
• Act as a trusted advisor to leadership teams on culture transformation strategies
• Design and deliver customized interventions aligned with client objectives
• Plan, design, and facilitate employee focus groups across different organizational levels
• Extract qualitative insights and deliver structured reports with key findings and recommendations
• Facilitate leadership alignment workshops to define priorities and drive accountability
• Support clients in building structured and measurable action plans
• Provide one-on-one coaching sessions for leaders to enhance their cultural impact
• Design and deliver customized workshops based on client needs (e.g., trust, engagement, leadership effectiveness)
• Proactively engage with assigned client accounts to identify culture needs based on survey data and insights
• Recommend and position relevant culture transformation services tailored to client priorities
• Translate data into commercial opportunities that support client impact and contribute to revenue growth
• Collaborate with the commercial team to align proposed solutions with overall account strategy
• Travel as required to deliver sessions across GCC countries and Egypt Requirements Qualifications & Experience
• 7–12 years of experience in organizational development, culture transformation, HR consulting, or coaching
• ICF certification or equivalent coaching qualification preferred
• Strong experience in facilitation, especially with senior leaders
• Proven track record in delivering workshops, focus groups, and advisory services
• Experience working in multicultural environments, ideally within the Middle East Key Skills & Competencies
• Strong facilitation and presentation skills
• Ability to translate data into actionable insights
• Executive presence and stakeholder management
• Coaching and active listening skills
• Structured thinking and problem-solving
• Commercial acumen and ability to identify client opportunities
• High adaptability and ability to customize delivery