System Operator

System Operator Build the future of food Join the team transforming food logistics. Be part of a dynamic and fast-growing global company. Find your future with New. Cold. Why join New. Cold? Competitive compensation career growth We value our people and their families. Expect generous pay and opportunities to advance.

In a fast-scaling company like New. Cold, your career can grow in multiple directions. Whether you’re just starting out or looking to advance your skills, New. Cold has the path for you. Culture of collaboration innovation Our most important asset is our diverse team. We collaborate, problem-solve, and innovate together to keep the world’s food fresh and safe.

At New. Cold, we foster an environment where your ideas are heard, and we rely on every individual to shape the future of our operations. Who we’re looking for We’re seeking talent across all levels—whether you’re a forklift driver, data engineer, or technician, there’s a place for you at New. Cold.

Your role

JOB SUMMARY

The System Operator is responsible for monitoring, operating, and supporting the facility’s automated Material Flow Control System (MFCS) and related Material Handling Equipment (MHE) to ensure safe, accurate, and efficient warehouse operations. This role supports daily operational flow by responding to system issues, troubleshooting equipment interruptions, and coordinating with Maintenance and Operations teams to minimize downtime and maintain productivity.

DUTIES RESPONSIBILITIES

• Monitor and operate automated material flow control systems and related material handling equipment
• Respond to system alarms, operational interruptions, and equipment issues in a timely manner
• Troubleshoot conveyor and automated flow issues and escalate concerns when necessary
• Manually operate conveyors and material handling equipment when required
• Communicate system or equipment issues to Maintenance and Operations teams
• Assist Maintenance Technicians with identifying and troubleshooting equipment issues as needed
• Follow standard operating procedures (SOPs), safety requirements, and operational guidelines
• Complete shift reports, documentation, and operational handoff communication
• Support continuous operational flow with minimal disruption to warehouse operations
• Maintain a clean, organized, and safe work environment
• Ensure compliance with OSHA, food safety, and company safety standards
• Perform additional warehouse or operational duties as assigned REQUIRED SKILLS ABILITIES
• Strong troubleshooting and problem-solving skills
• Ability to work independently in a fast-paced operational environment
• Strong communication and teamwork skills
• Basic computer and system navigation skills
• Ability to follow operational procedures and safety standards
• Strong attention to detail and operational accuracy
• Experience with automated conveyor systems, material handling equipment, or industrial control systems preferred EDUCATION EXPERIENCE
• High school diploma or GED required
• 2+ years of experience in warehouse operations, automation, industrial systems, maintenance support, or related field preferred
• Experience operating Material Flow Control Systems (MFCS), automated conveyors, or Industrial Control Systems preferred PHYSICAL REQUIREMENTS WORK ENVIRONMENT
• Ability to lift up to 50 pounds
• Ability to work effectively in cold/freezer environments
• Ability to climb fixed ladders up to 120 feet while using required fall protection equipment
• Must be able to safely use required fall protection systems and equipment in accordance with manufacturer specifications
• Must be able to safely wear required respiratory protection equipment in accordance with OSHA standards and manufacturer requirements
• Ability to stand, walk, bend, climb, and perform physical tasks throughout scheduled shifts #NCAJ