Director of Business Services

Location: Sherwood Park or Calgary (In-Office) Why the Role Exists Build and lead an enterprise-minded Business Services organization that enables Operations to perform at its highest level and creates the systems, people and commercial engine required for Intricate to grow and scale. Core Scope Human Resources Health, Safety & Environment Finance Marketing Sales / Business Development Business and process improvement Corporate operating system and management-system discipline Five critical outcomes High-performing operating system — strategy, people development, meetings, communication, metrics and accountability operating consistently across the company.

Proactive, integrated Business Services — support functions viewed by Operations as high-value business partners that help teams run, maintain, grow and scale. Predictable commercial performance — Sales/BD and Marketing operating against clear targets, with the Director accountable for team performance, pipeline discipline and commercial systems.

Scalable organizational capability — Finance, HR, HSE and business processes able to support growth without creating unnecessary complexity or executive bottlenecks. Strong leaders and ownership — functional leaders and their teams increasingly own decisions and results at the appropriate level, reducing dependency on the CEO and Directors.

Leadership Stance Enterprise first Ownership over command and control Debate openly, then commit and communicate with one voice Build leaders rather than create dependence Operate with authenticity, integrity and workability Stay organized, decisive and execution-focused Balance financial discipline with growth and long-term value creation