Lead Management and Program Analyst

WHAT IS SMALL BUSINESS/ SELF EMPLOYED ? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): SBSE CAMP COLL

• Campus Collection Atlanta REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Leads the team in identifying, distributing and balancing workload.

Adjusts workload as needed, ensuring each employee has an integral role in developing the final team product. Monitors and reports on the status and progress of work; reviews completed work to see instructions on work priorities, methods, deadlines, and quality are met. Researches, learns and applies a wide range of qualitative and/or quantitative methods to identify, analyze and improve team effectiveness, efficiency and work products.

Resolves simple, informal complaints of employees and refers others, such as formal grievances and appeals, to the supervisor or an appropriate management official. Informs employees of available employee benefits, services, and work-related activities. Recommends program staffing; develops changes in methods, procedures, and techniques to improve baseline measures; and conducts studies of employee/organizational efficiency and productivity.

Prepares action plans and schedules for various phases of long-range study, project and task force accomplishment, both short and long-range; ensures that plans are consistent with Service goals, schedules, and policies. STANDARD POSITION DESCRIPTIONS (SPD): PD23561 Visit the IRS SPD Library to access the position descriptions.

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service . One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement. SPECIALIZED EXPERIENCE GS-13: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes: Leading project assignments that require a range of analytical and evaluative methods and techniques sufficient to accomplish projects.

Applying management principles and processes to perform project/program management duties and coordinating program objectives, recommendations and outcomes. Communicating verbally and in writing with Headquarter level Analysts and/or executives to negotiate conflicting points of view to meet established program goals and objectives.

Leveraging work processes, programs, and functions, including local and national goals, and initiatives to perform studies and evaluate program operations to make improvement recommendations. Provides program insight to the supervisor on various issues, including budget, policy, team performance, and/or awards. Influencing managers or other officials to accept and implement findings and recommendations on organizational improvement or program effectiveness.

AND You must also have experience applicable to Service Center Campus operations. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment .

For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens" TIME IN GRADE (TIG): For positions above the GS-05,applicants must meet applicable time-in-­grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for.

For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions. For more information on qualifications please refer to OPM's Qualifications Standards .

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page . FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.

You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S.

Education

program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions. We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE) .