Bilingual Customer Service Representative

Join Our Growing Team – Full-Time, Onsite in Downtown Orlando! Join an award-winning team! Auto. Pay. Plus was named a 2026 Orlando Top Workplaces winner by Orlando Sentinel Media Group. Auto. Pay. Plus is looking for energetic, bilingual (English/Spanish) customer service professionals to join our full-time, onsite team in Downtown Orlando.

If you're passionate about helping others, enjoy working in a collaborative environment, and are looking to build a rewarding career in financial services, we'd love to meet you. Why You'll Love Working at Auto. Pay. Plus 100% Employer-Paid Medical, Dental & Vision Insurance Quarterly Performance Bonus Opportunities Generous PTO & Paid Federal Holidays Paid Training & Ongoing Career Development Friday Breakfast, Weekly Snacks & Employee Appreciation Events Supportive, Team-Oriented Culture Convenient Downtown Orlando Location Opportunities for Internal Growth & Promotion What You'll Do Assist members with account and payment inquiries Deliver exceptional customer service in both English and Spanish Resolve member concerns with professionalism and empathy Maintain accurate account documentation Partner with internal teams to provide a five-star member experience What We're Looking For Required Fluent in English and Spanish High School Diploma or GED 2+ years of customer service, call center, banking, financial services, or administrative experience Strong communication, problem-solving, and computer skills Ability to pass a background and credit check Preferred Experience in financial services, banking, lending, loan servicing, or CRM systems Ready to build your career with a company that values your success?

Apply today and become part of the Auto. Pay. Plus team!