Mental Health Clinician, Phone Triage, Child & Youth, Mental Health, Drug & Alcohol Service

Employment Type

• Permanent Full Time Hours per fortnight
• Multiple positions available Job Category
• RPN3, SW3, OT3, Psychologist 2 Req Id - 7855 Build your career with Victoria’s largest regional health service Permanant Full time time position with ADO every month! Easy parking at our Barwon Health Staff Hub in North Geelong About the role Join a dynamic and highly skilled Phone Triage Team where your clinical expertise will directly shape the care pathways of infants, children and young people across the Geelong region. This is a unique opportunity to work at the frontline of mental health response within Barwon Health’s Acute Intervention Service, part of the Mental Health, Drug and Alcohol Service (MHDAS). As the first point of contact for children and young people experiencing mental health and/or substance use concerns, you will play a pivotal role in ensuring timely, safe and appropriate access to care. Working within a well-supported governance structure, you will be part of a collaborative multidisciplinary team committed to recovery-oriented and trauma-informed practice. The service operates between 7:00am and 10:00pm, 7 days per week, offering a roster that supports work-life balance without overnight shifts. You will receive clinical guidance from experienced Senior Clinicians and Operational Managers, with access to structured supervision and ongoing professional development.

Key Responsibilities

Conduct high-quality, timely mental health, alcohol and other drug triage assessments (primarily via phone) Undertake comprehensive risk assessment, formulation and care pathway planning. Provide clear, evidence-informed clinical advice, recommendations and referrals within established governance frameworks. Receive and respond to referrals via telephone and written formats (including email).

Communicate with empathy and professionalism when supporting people, families, carers and referrers. Collaborate effectively with internal and external stakeholders to facilitate safe and appropriate service access. What we’re looking for We are seeking a confident and compassionate clinician who thrives in a dynamic environment and values making a meaningful impact at the earliest point of intervention.

Along with strong mental health triage capability, you will: Demonstrate experience working with people experiencing mental health and/or substance use concerns. Be confident in clinical decision-making, including risk assessment and formulation in time-sensitive situations. Communicate clearly and effectively over the phone, building rapport and trust quickly.

Work collaboratively within multidisciplinary and governance frameworks while maintaining clinical accountability. Show commitment to recovery-oriented, trauma-informed and family-inclusive practice. Be flexible to work across a rotating roster between 7:00am and 10:00pm, 7 days per week. Position Description Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.

Barwon Health staff benefits Excellent working conditions and a strong sense of job satisfaction A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program Extensive professional development opportunities Attractive salary packaging benefits Living expenses capped at $9,010 Meals and entertainment capped at $2,650 For more information about working at Barwon Health , please click Here Diversity and Inclusion Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve.

We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.

Child Safety We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards : About Child Safe Standards | Victorian Government (www.vic.gov.au) Additional information If you need adjustments to participate in the recruitment process, please contact us at peopleassist@barwonhealth.

org.au All appointments are subject to: Satisfactory Police Record Check Immunisation Status Clearance Working with Children Check (if applicable) To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.

Please note: We do not accept resumes via email. Contact person: Sarah Stein | Manager | Phone Triage Email: [email protected] Phone: (03) 4215 8640 Application closing date: Wednesday 4, November 2026 Internal applicants: If you are currently employed at Barwon Health, please ensure you sign in via the Employee Login on the external Careers Page or access the Careers Page through the intranet before applying.

Shortlisting may commence prior to the closing date - early applications are encouraged.