Spa Attendant

Duties/Responsibilities: Perform all opening and closing procedures according to established checklists. Maintain Spa facilities (locker rooms, lounge, patio, pool, and treatment areas) in pristine condition throughout the day. Regularly inspect all areas every 10-15 minutes to ensure cleanliness, organization, and readiness.

Empty trash, replace linens, sanitize surfaces, and ensure adequate stock of towels, robes, slippers, and amenities. Handle laundry duties including washing, folding, disinfecting slippers, and restocking fresh items as needed. Monitor Jacuzzi and pool temperatures and report any maintenance or safety concerns immediately.

Communicate effectively with Spa Reception, Therapists, and Management to ensure operational flow. Support Spa Therapists by replenishing treatment supplies and assisting with room turnover when needed. Monitor inventory of supplies and amenities, report shortages or reordering needs to the Spa Director. Follow all Spa and Resort policies, including safety, grooming, and service standards.

Maintain awareness of all Spa emergency and safety procedures. Report any accidents, hazards, or maintenance issues immediately to the Spa Director. Ensure proper handling and storage of cleaning chemicals and supplies. Essential Traits: Attentive, service-minded, and proactive in anticipating guest needs. Ability to multitask and prioritize effectively in a fast-paced environment.

Strong attention to detail and commitment to maintaining 5-star cleanliness and presentation standards. Excellent communication and interpersonal skills. Dependable, flexible, and adaptable to varying business demands and schedules. Professional appearance and demeanor consistent with luxury hospitality standards. Key Results Indicators: Consistent adherence to Spa cleanliness and service standards.

Efficient completion of checklists and assigned duties. Team cooperation and contribution to overall Spa operation success. Punctuality, professionalism, and consistent dependability, professionalism, and consistent dependability Specific Technical / General: Ability to work flexible schedules, including weekends and holidays.

Ability to lift up to 50 lbs to a height of 6 feet. Stand, walk, stoop, bend, and kneel for extended periods. Climb stairs or ladders and perform physically active tasks in varied environments.