Systems Engineer

We are looking for people with the drive to make a difference in the leading cybersecurity company in the world based out of Costa Rica.Someone that is eager to understand customers and prospects needs and put his/her knowledge, experience and creativity into designing solutions and showcasing solutions leveraging the best and most innovative technology.

As a Systems Engineer this person will play a critical role supporting the sales organization in all technical matters regarding pre-sales and technical sales. This role requires a unique blend of technical expertise, business acumen and soft skills to interact with highly technical professionals, decision makers, stakeholders, and leaders to drive enterprise cybersecurity sales Assist in qualifying sales leads from an Engineering standpoint.

Serve as a trusted technical advisor to customers and sales teams. Lead technical sales meetings with customers to understand their Cybersecurity challenges and requirements and align them to Fortinet solutions and services. Be the main technical resource for sales meetings to answer and collaborate with? the customer around Fortinet solutions features, specifications, and functionalities.

Build cybersecurity solutions and Bill of Materials aligned to customers’ needs and requirements. Conduct technical presentations of Fortinet products and solutions. Lead the technical sales activities like assisting partners in the process of answering RFxs , demonstrations, Proof of Concepts, ensuring Fortinet’s solutions exceed customer expectations.

Act as the primary technical contact for customers and partners, collaborating closely with Account Managers, demonstrating Fortinet’s valued proposition. Be able to clearly understand, articulate and deliver Fortinet’s value proposition, to customers and partners. Be a presenter in internal or external meetings, like events, Executive Briefing Centers (EBCs), Marketing activities, or any market positioning activity.

Manage multiple opportunities effectively while maintaining exceptional customer experiences, with a great report within internal tools. Proactively manage internal and external communications including calls, emails, and chats based on the predefined SLAs. Stay ahead of cybersecurity trends and Fortinet’s product offerings.

3+ years of experience in Security Operations Teams (Blue Team, Red Team, SOC Manager, Senior SOC Analyst). 2+ Years of experience in pre-sales engineering roles is a plus. Deep understanding of enterprise network security architectures, industry cybersecurity frameworks, and regulations such as NIST, MITRE ATT&CK, COBIT, PCI-DSS, FERPA, HIPAA and Zero Trust.

Strong understanding of Enterprise Cybersecurity and Network Architectures. Knowledge of the following concepts: Network Security, Security Operations, Cloud Technologies, Secure Access Service Edge, Network Access Control. Strong understanding of the following technologies and protocols: RADIUS, LDAP, PKI, IKE, Certificates, L2TP, VXLAN, IPSEC, 802.

1Q, AES, SSH, TLS/SSL, SHA. Understanding of Private and Public Cloud environments like VMWare, Hyper-V, Kubernetes, GCP, AWS, Azure, OCI, and Nutanix. Experience with modern encryption, authentication and IAM technologies Strong understanding in the following solutions: SIEM, SOAR, EDR, EPP, PAM, DLP is a plus Strong communication and interpersonal skills, with the ability to work effectively with technical and non-technical teams.

Strong problem-solving and analytical skills. Professional proficient in English, being able to effectively participate in technical discussions, internal and external meetings, and written communication.

Education

Bachelor's Degree or equivalent experience. CISSP, CISM, CISA, CCSP, CEH, GSEC, OSCP, TOGAF or other professional level credentials/accreditations are a plus. Fortinet Certifications (FCP, FCSS, FCX) are a plus Strong Wireless technologies knowledge is a plus. Cloud Certifications from a well-known vendor are a plus.