Customer Service Representative | Dagupan, Pangasinan

Description We are currently hiring Customer Service Representatives in Dagupan, Pangasinan, to support growing customer service operations for international clients. This is an on-site opportunity for customer service professionals with strong English communication skills, a customer-focused mindset, and the ability to perform in fast-paced BPO and call center environments.

We are looking for reliable, motivated individuals who are ready to build their careers while supporting customers across a range of international service environments.

Compensation

PHP 14,000 – PHP 17,000 per month On-site in Dagupan, Pangasinan Opportunities supporting international clients Full-time opportunities Hiring Process To ensure fairness and consistency, all applicants must complete every stage of the hiring process. Our process includes: Resume Review Pre-Screen Questionnaire One-Way Video Interview Live Interviews Important This is an English-speaking role that requires strong written and verbal English communication skills.

All resumes must be submitted in English to be considered for the position. Due to the volume of applications, only candidates who fully complete all required steps will be considered for advancement. Incomplete applications may automatically be removed from consideration.

Requirements

What We're Looking For

Previous BPO, call center, or customer service experience Strong spoken and written English communication skills Excellent customer service and interpersonal skills Strong problem-solving and critical-thinking abilities The ability to multitask and work efficiently across multiple systems Strong attention to detail and accuracy A professional, reliable, and customer-focused mindset The ability to work effectively in a fast-paced environment Willingness and ability to work on-site in Dagupan Experience Backgrounds We Welcome We welcome candidates with experience in a variety of customer-facing and support environments, including: Customer Service Customer Support Healthcare Support Technical Support Billing Support Sales Support Appointment Scheduling Collections Administrative Support Live Chat / Email Support Retention / Escalations Inbound / Outbound Calling BPO / Call Center Operations You don't need experience in every area listed above.

We are interested in candidates with strong customer service skills who can demonstrate the ability to learn, adapt, and perform in a structured international support environment.