Shared Services Advisor

About The Role

This is a fixed-term maternity cover role, expected to last for 12 months. As a Shared Services Advisor, you will play a vital role within our Shared Services Team, delivering a professional, efficient and customer-focused HR administration service across the employee lifecycle. Working as part of a busy Shared Services function, you will support colleagues, managers and candidates by providing first-line advice, managing HR queries, maintaining employee records and ensuring compliance with company policies and employment legislation.

You will be responsible for a wide range of activities including onboarding, right to work verification, employment contracts, security vetting, employee changes, payroll administration, offboarding and HR systems management. You will also support audits, reporting requirements and continuous improvement initiatives that help enhance the employee experience and drive operational efficiency.

As the role involves access to sensitive and confidential security-related information, the successful candidate will be required to undergo vetting in accordance with BS7858, the British Standard for security screening. This includes a Basic Disclosure and Barring Service (DBS) check , alongside the other relevant screening requirements of the standard.

This is a fast-paced role requiring excellent attention to detail, strong organisational skills and the ability to manage competing priorities. You will work closely with managers and stakeholders across the business, helping to ensure our people processes are delivered consistently, compliantly and in line with Atlas values.

This role offers an excellent opportunity to develop a broad range of HR knowledge and experience within a supportive and growing organisation, making a genuine impact on both our employees and the wider business.

About You

You are an organised, proactive and customer-focused individual who enjoys working in a fast-paced environment and takes pride in delivering a high-quality service. You have experience in a high-volume administrative or HR Shared Services environment and understand the importance of accuracy, confidentiality and compliance when handling employee information.

You will hold a minimum CIPD Level 3 qualification , demonstrating a foundational understanding of people practice, employment legislation and professional HR standards. A higher-level CIPD qualification or continued professional development would be welcomed. You possess excellent communication and stakeholder management skills, enabling you to build positive relationships and provide clear, professional advice to colleagues at all levels.

You are comfortable managing multiple priorities, solving problems independently and escalating concerns where appropriate. Ideally, you will have a good understanding of UK employment legislation, GDPR requirements and HR processes across the employee lifecycle. You will be confident using systems and data to support decision-making and maintain accurate records, whilst always seeking opportunities to improve processes and ways of working.

Given the confidential nature of the information handled within this role, you will demonstrate a high level of integrity, discretion and professionalism, with an understanding of the importance of information security and data protection. Most importantly, you will share Atlas' values of honesty, kindness and accountability.

You will be someone who genuinely cares about people, acts with integrity and is willing to go the extra mile to create positive experiences for employees, managers and candidates alike. We welcome applications from all suitably qualified candidates; however, please be aware that we are unable to sponsor work visas. All applicants must have an existing legal right to work in the UK.

About The Company What makes this job amazing?

• Full learning & support from Atlas.
• S tream – our financial wellbeing and benefits platform which provides you with real-time access to earned wages, information to improve your financial health, and discounts/savings at leading retailers and supermarkets.
• Cycle to work scheme (subject to qualifying parameters)
• Workplace pension scheme .
• Staff recognition scheme (Stars of Atlas) .
• Staff engagement portal .
• The ability to progress your career within Atlas .
• Learning and development led by you: support in areas you like or want to learn more about .
• The opportunity to work amongst people who value and support each other, achieving great results .
• For those who value and excel in transparent, high-intensity, and high-impact environments, there is significant opportunity for advancement.
• Atlas continues to grow at pace which is both exciting and challenging . * Subject to qualifying parameters. Who are we? Atlas is a family of people drawn together by a passion for creating happiness in others. Founded in 1986 and 100% owned by our employees, we are now one of the fastest-growing business support companies in the UK, providing cleaning, security, pest and other support services to a wide range of companies, from globally recognised brands to small local businesses. Our success is down to one thing; the passion and commitment of our extended family, who together we deliver happiness across thousands of client sites every single day. To ensure we remain focused on our purpose as we grow, we recruit first and foremost on our values so for those committed to living them alongside us, there is no better place to work. Our Purpose To create happiness in ourselves and others We approach work and life with a sense of fun, optimism and belief, and strive to have a positive impact on the world around us. We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day. Our Values We are a family Just like any other family, we laugh, cry, celebrate and commiserate together. We may come from many different backgrounds, but we’re always there when it really matters. Whether it’s with practical help and support, or simply a mug of tea and a shoulder to cry on. Sharing makes us stronger Knowledge is more powerful when its shared. Which is why we share everything - our ideas, our expertise, our news and most-of-all our time. Show humility. Share and work together, and anything is possible. Own your space You are Atlas. Don’t be afraid to make decisions. Use your time wisely and treat every pound as if it was coming from your own pocket. Be honest. Always. Have the courage to do the right thing, even when no-one is watching. Whether it’s owning up to a mistake, having a difficult conversation, or simply arguing a point you feel passionate about. Be yourself. Authenticity breeds trust. Trust brings happiness. Treat clients like our best friends If we’re a family, then our clients are our best friends. Friends who you can be completely open and honest with, because they trust you to put their interests first. We take the time to listen to what’s going on in our clients lives and pull out all the stops to make them feel happy. Start with Wow And never settle for less. Create time to focus on quality and prioritise long-term solutions over short-term fixes. Constantly seek opportunities to learn from others, and if something doesn’t make sense, shout. Always ask yourself if there is more we can do to bring happiness to those around us. Don't just talk. Do. We are a business that thrives on doing. The more we do, the more we succeed. Embrace change. Keep it simple. Keep meetings short. Plan just enough to succeed. And then get on with it. Atlas commits to be an Equal Opportunities Employer and as such aims to ensure that no employee or job applicant receives less favourable treatment or are placed at a disadvantage by imposed conditions or requirements which cannot be shown to be justified because of a protected characteristic. Atlas strives to see its workforce broadly reflecting the community in which its operation is based.