Coast & Bistro Server Assistant

Ocean House Management Food & Beverage Assistant A Place Unlike Any Other. Perched high on the bluffs of Watch Hill, RI, the Ocean House overlooks a pristine stretch of private beach with sweeping views of the Atlantic Ocean, Montauk and Block Island. A member of the exclusive Relais & Chateaux Collection and only one of fourteen hotels in the World that hold triple Five-Star with Forbes, Ocean House offers uncompromising service and world-class amenities, while paying homage to New England's golden age of hospitality with timeless elegance and renewed civility.

Scope of Position The Ocean House Food & Beverage Assistant supports the restaurant team in providing a luxury dining experience. This role requires excellent customer service skills, attention to detail, and a strong foundation in Food & Beverage Service. A flexible, team-oriented approach and a strong sense of urgency are essential to delivering an exceptional guest experience.

Hourly Staff Schedule Requirements All employees are kindly asked to understand that the property operation is 24 hours a day, 7 days a week, inclusive of all holidays. While the company will make every attempt to create a work and life balance, all hourly paid team members may be asked to work extended shifts and additional days based on business demands.

The busiest days during the season (Memorial Day through Columbus Day) are the weekend days from Friday through Sunday and on holiday weekends that are celebrated on Mondays, this can include Mondays. All seasonal staff must be aware and able to work all weekends; requesting time off for a holiday weekend may not and will likely not be granted.

The more flexible you are the more you can learn, grow, earn. Reporting Relationship The position reports to : Rest aurant Manager Key Responsibilities Reasona ble accommodation may be made to enable individuals with disabilities to perform the essential functions. Assist with setting tables in dining areas according to hotel standards, ensuring that all linens, silverware, and glassware are clean, presentable, and arranged to Ocean House and Forbes Travel Guide Standards Assist in accurately recording and processing guest orders as needed, ensuring that all details, including dietary restrictions and special requests, are communicated effectively to the kitchen and the necessary individuals Assist with clearing and resetting guest tables Be knowledgeable about the hotel's other amenities and services, such as spa treatments, fitness center, and concierge services, to provide guests with comprehensive information Demonstrate thorough understanding of dietary restrictions and allergies Strive for excellence to exceed the guests' expectations Maintain a clean and sanitized work environment, including restaurant service stations, storage areas, and shared Food & Beverage areas Properly care for and maintain Food & Beverage equipment, such as service trays, utensils, and beverage dispensers Assist with inventory control of food and beverage supplies, ensuring that items are properly stocked and rotated using the FIFO method and HAACP principles Collaborate with other team members to ensure that cross departmental operations are smooth and supportive of positive work environment Treat all guests and colleagues with respect and dignity Maintain the highest standard of honesty and ethical behavior Be flexible and adaptable to changing responsibilities, tasks and work assignments Practice proper grooming and uniform standards at all times Required Job Knowledge and Skills Strong understanding of food and beverage service , including menu items, preparation methods, and beverage pairings Well-developed interpersonal skills and the ability to provide luxury customer service in a professional and courteous manner Pays close attention to detail, ensuring that all orders are prepared and delivered accurately Effective verbal and written communication skills to interact with guests, kitchen staff, and other team members Ability to stand and walk for extended periods, lift and carry heavy trays, and perform other physical tasks as required Qualifications High school diploma or equivalent Previous experience in food and beverage service, preferably in a luxury hotel setting Strong work ethic and commitment to providing exceptional service Minimum of 21 years of age Strong communication and people skills Flexible schedule with the ability to work weekends and late evenings Ability to multitask and work in a fast-paced environment Ability to speak a language other than English.

Preferably French, Italian, or Spanish Knowledge of wine, and fine foods preferred Physical Requirements: See below Physical conditions description Experience: 3 + years’ work experience in a Luxury property, FORBES Four or Five Star rated, or AAA Five Diamond rated preferred Minimum of one year’s work experience in a Relais & Chateaux property preferred Minimum of one year work experience in a seasonal or destination resort preferred Preferred Educational Levels: 1 -year degree from an accredited university in Hospitality Management, Business Administration, or related major; 4 years’ experience in rooms operations, management operations, or related professional area.

OR 4-year bachelor's degree in Hospitality Management , Business Administration, or related major; 4 years’ experience in rooms operations , management operations, or related professional area. OR 1 + years’ work experience in a Luxury property, FORBES Four or Five Star rated. High school diploma or equivalent required 1 + years of fine dining or luxury hospitality experience preferred Previous experience in a Forbes Four- or Five-Star property is a plus Experience in a seasonal resort environment is preferred Language Skills: Fluency of the English language is required (read, write, speak) Ability to speak a language other than English.

Preferably French, Italian, or Spanish. This job description in no way states or implies that these are the only duties to be performed by the person occupying this position. The person in this position will be required to perform any other job-related duties assigned by their supervisor. Food & Beverage Assistant Classification: Non-exempt Revised: October 2026 PHYSICAL ACTIVITIES, VISUAL ACUITY, AND WORKING CONDITIONS OF: Food & Beverage Assistant I certify that I have read the physical requirements set forth below and am physically able to perform the necessary duties as indicated herein.

Employee Signature : _________________________ Date: _____________

1. GENERAL PHYSICAL REQUIREMENTS Please check the ONE description of general physical requirements that best describes the work requirements of the position: ☐ A. Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. ☐ B. Light work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of force greater than that for Sedentary Work and the worker sits most of the time, the job is rated for light work. ☒ C. Medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. ☐ D. Heavy work: Exerting up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. ☐ E. Very heavy work: Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force constantly to move objects.
2. PHYSICAL ACTIVITIES Please check ALL physical activities that apply to the essential functions of the position: ☒ A. Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion. ☒ B. Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balance exceeds that needed for ordinary locomotion and maintenance of body equilibrium. ☒ C. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. ☒ D. Kneeling: Bending legs at knee to come to a rest on knee or knees. ☒ E. Crouching: Bending the body downward and forward by bending leg and spine. ☒ F. Crawling: Moving about on hands and knees or hands and feet. ☒ G. Reaching: Extending hand(s) and arm(s) in any direction. ☒ H. Standing: Particularly for sustained periods of time. ☒ I. Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. ☒ J. Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. ☒ K. Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion. ☒ L. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of the upper extremities and back muscles. ☒ M. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling. ☒ N. Grasping: Applying pressure to an object with the fingers and palm. ☒ O. Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. ☒ P. Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. ☒ Q. Hearing: Perceiving the nature of sounds at normal speaking levels or without correction. Ability to receive detailed information through oral communication and make fine discriminations in sound. ☒ R. Repetitive Motions: Substantial movements (motions) of the wrists, hands, and/or fingers.
3. VISUAL ACUITY Please check the ONE description of visual acuity requirements (including color, depth perception, and field of vision), that best describes the requirements of the position: ☐ A. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes. ☐ B. The worker is required to have visual acuity to perform an activity such as: operating machines such as lathes, drill presses, power saws and mills where the seeing job is at or within arm's reach; performing mechanical or skilled trades tasks of a non-repetitive nature such as carpenters, technicians, service people, plumbers, painters, mechanics, etc. ☐ C. The worker is required to have visual acuity to operate motor vehicles or heavy equipment. ☒ D. The worker is required to have visual acuity to determine the accuracy, neatness, thoroughness of work assigned (i.e., custodial, food services, general labor, etc.) or to make general observations of facilities or structures (i.e., security guard, inspection, etc.)
4. WORKING CONDITIONS Please check ALL conditions the worker is subject to in performing the essential functions of the position: ☒ A. The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. ☐ B. The worker is subject to outside environmental conditions: No effective protection from weather. ☐ C. The worker is subject to both environmental conditions: Activities occur inside and outside. ☐ D. The worker is subject to extreme cold: Temperatures are typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions such as wind and humidity. ☐ E. The worker is subject to extreme heat: Temperatures above 100 degrees for periods of more than hour. Consideration should be given to the effect of other environmental conditions such as wind and humidity. ☐ F. The worker is subject to noise: There is sufficient noise to cause workers to shout in order to be heard above the ambient noise level. ☐ G. The worker is subject to vibration: Exposure to oscillating movements of extremities or whole body. ☐ H. The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. ☐ I. The worker is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors, dusts, mists, gases or poor ventilation. ☐ J. The worker is subject to oil: There is air and/or skin exposure to oils and other cutting fluids. ☐ K. The worker is required to wear a respirator. ☐ L. The worker frequently is in close quarters, crawl space, shafts, manholes, small, enclosed rooms, small sewage and water line pipes, and other areas which could cause claustrophobia. ☐ M. The worker is required to function in narrow aisles or passageways. ☒ N. The worker is exposed to infectious diseases. ☐ O. The worker is required to function around prisoners or mental patients. ☐ P. None: The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). Food & Beverage Assistant Classification: Non-exempt Revised: October 2026