Butler

BUTLER Job Summary: The successful candidate will be responsible for all aspects of the guests' care during their stay and will provide attentive personalized service according to internationally-approved standards. As a Butler, you will benefit from continued service training and play a key role in achieving our goal of providing our most elite guests with the highest professional standards in Butler Service, thus exceeding their expectations.

Responsibilities

Mastery of etiquette and formal service Knowledge about wines and spirits Professional demeanor, social skills, tolerance and telephone etiquette. The ability to anticipate and respond to guests' needs by learning their preferences, unique tastes, allergies etc. An engaging and outgoing personality with excellent guest interaction skills The ability to efficiently and competently resolve guest issues The ability to effectively multitask and maintain professionalism and service standards under pressure.

Qualifications

High School Leaving Certificate/Diploma. Minimum of two (2) years' experience in the Hospitality Industry. Professional Butler certification is an advantage. Valid Food Handler's Permit. Computer literate with knowledge of Microsoft suite of programmes. Excellent communication and customer service skills. Must pay keen attention to details and be proactive.