Manager, Network Deployment & Support

Meta's Edge & Network Services (ENS) team is actively looking for skilled professionals to help us tackle the unique set of challenges and opportunities we face, while contributing to our company mission of connecting the world. Our team is the execution arm of the Meta network team and is responsible for the deployment and support of all Edge production networks (Edge, Backbone, Optical) across the globe. This truly global team offers a unique career opportunity to work with all of the latest network technologies and engineers solving complex networking and infrastructure challenges.

Responsibilities

• Deploy and support our global production including edge, backbone, and content delivery network (CDN) infrastructure
• Work cross-functionally with project management, network engineering to generate implementation plans including Method of Procedure (MOP) and Bill of Materials (BOM), Engineering Design Packages (EDP), Scope of Works (SOW), Network equipment and server Rack Face Elevations (RFE)
• Troubleshoot and resolve complex network issues; collaborate as needed to ensure timely resolution
• Provide technical leadership and guidance during network deployment activities in our POPs, including in the areas of facility power, cooling, rack layout and cable management, physical equipment installation, network equipment configuration, testing and handoff for production traffic
• Drive problem management initiatives to solve complex issues that span multiple organizations. Initiatives exist globally across technical infrastructure reliability, policy, security, compliance, and business strategy
• Help drive and align on workflow management tool requirements - efficiency and automation roadmaps
• Manage partner engineering team relationships to enable the team(s) to effectively meet business needs
• Create deployment install packages and maintain as-built documentation and asset database for network and computing equipment
• Establish and implement global best practices and contribute to the design of new scalable network solutions
• Support the development, testing, and integration of new hardware and software platforms into the network
• Develop and maintain technical documentation for network infrastructure and services
• 10% to 30% travel required

Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
• 8+ years of IP networking experience with deploying, migrating, and supporting service providers, data center, and/or enterprise network infrastructure
• Experience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP)
• Experience in coordinating and executing hardware installation and configuration
• Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6
• Hands-on experience with enterprise and carrier-class routing, switching, and optical transport platforms
• Knowledge of data center design and operational best practices
• Experience with Linux OS/networking
• Experience analyzing complex network issues and prioritizing resolution based on impact, severity, and stakeholder needs
• Proven experience in executing network deployment and/or migration projects, including prioritizing competing timelines and coordinating across workstreams
• Experience interacting with vendors and external parties to drive projects to completion Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Experience working in a multi-vendor network environment
• Experience with scripting and automation (Bash, Python, Perl)
• Familiarity with Linux-based systems
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience with field-based work in collocation facilities, internet exchanges, and central offices
• Experience with process improvement and systems development, leveraging automation to streamline repetitive workflows
• Network certifications such as CCIE, CCNP, or JNCIP
• Experience in CDN, Peering, Edge, or large-scale network environments
• Prior experience as a Tech Lead Manager (TLM) or in a hybrid IC/manager role
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Familiarity with infrastructure, tools, and an engineering culture
• Working knowledge of data center power and cooling infrastructure and critical facility operational best practices