Guest Experience Manager The Vendue

Who We Are The Vendue is not an ordinary hotel. Charleston�s first arts hotel brings true hospitality magic to the South with sensational, intuitive service. We are not traditional in our aesthetic, vibe, or the way we serve our guests�neither is this position. We are here to shake things up and bring the guest experience to the next level with flair and a touch of showmanship.

You'll have everything you need to shine: a prime French Quarter location, an epic award-winning rooftop bar, and a 200+ piece curated art collection. We have the canvas, but we are missing one thing�YOU. Can you match our moxie? The Role (Your Script) Forget the traditional front desk grid�as a Guest Experience Manager (GEM), you are a consummate host, orchestrator, and curator of an experiential stay from pre-arrival to post-departure.

Own the Stage: Welcome guests into our "living room" with a chilled glass of bubbly, streamlining check-ins right from the comfort of our couches. Curate the Stay: Anticipate needs, coordinate personalized room amenities, text with guests via our messaging app, and secure reservations at our signature restaurant, Revival, or The Rooftop.

Share the Story: Become a local insider and an expert on our exhibited artwork, comfortably guiding guests through our gallery collections and connections with local artists. Collaborate: Partner dynamically across all hotel departments to execute flawless, memorable "surprise and delight" moments. What You Bring The Experience: 1�2 years in a guest-facing hospitality, tourism, or similar relationship-focused role.

Experience with hotel software (like Opera) is a major plus. The Mindset: A vibrant, welcoming attitude that makes people instantly feel at home. You are self-motivated, organized under pressure, and inherently helpful. The Flexibility: Comfortable staying untethered from a desk, moving around public guest spaces, and working a flexible schedule (including evenings, weekends, and holidays).

What We Have to Offer Salary: $45,000-48,000 annual base salary based on experience. Monthly commission and annual bonus opportunities. Culture: A workplace that legitimately values Curiosity, Boldness, Intentionality, and Delight. Perks: Paid Time Off (PTO), paid holidays, and affordable health/dental/vision plans. Financial Flexibility: Earned Wage Access through PayActiv (get paid before payday!)

and a 401(k) plan with up to 3.5% employer matching. Lifestyle Benefits: Deep discounts at all Avocet-owned boutique hotels and restaurants (including our prime spots right on property). Ready to step into the spotlight? Venture inside; anything is possible. Apply today. EOE / DFWP