Parking Enforcement Officer

Purpose of the Position: The Parking Enforcement Officer provides routine work in the enforcement of University parking ordinances. Work involves responsibility for patrolling University property and obtaining compliance with parking ordinances through the issuance of tickets and citations for violations. Work also involves routine safety patrols and surveillance at special events.

Work is performed under general supervision and is reviewed through inspections, reports, and observations of work in progress. This position also involves office work as necessary, with extensive customer interaction. Duties / Responsibilities:

• Comply with oral and written rules, regulations, guidelines, and procedures of the UAH Parking Services Department and the University of Alabama in Huntsville.
• Interprets and explains Parking Regulations to the public and ensures consistent management.
• Patrols parking lots, garages, and streets, on foot or in a vehicle, enforcing the UAH Parking Rules and Regulations.
• Issues citations for parking violations.
• Operating knowledge of a body camera, two-way radio, portable tablet, and printer.
• Provide parking management in designated campus areas and inspect for matching decals and hang tags in these designated areas.
• Regular communication with Parking Services concerning daily logs, paperwork, or supporting information regarding citations.
• Responds promptly and professionally to parking-related requests for assistance and maintenance.
• Engages with drivers to provide information and guidance.
• Utilizes positive and professional communication techniques when interacting with the public.
• Articulates directional information to visitors, campus community, and general public.
• Upholds the Parking Services Calendar of Events Parking Schedule.
• Collaborates with Parking Services Office during peak operating times.
• Provide customer service, administrative, and clerical support when needed. Minimum Requirements:
• High School diploma or equivalent.
• Ability to walk great distances in sometimes extreme weather and climate conditions.
• Must have and maintain a clean driving record.
• Ability to pass a drug screen.
• Ability to pass a fingerprint background check and investigation.
• Ability to pass a medical physical exam.
• Ability to de-escalate conflict.
• Ability to provide quality customer service.
• Experience with data entry, Microsoft Office, Word, spreadsheets, and Excel. Desired Qualifications:
• Previous experience in parking enforcement is desired.
• Previous experience in a university or higher education setting is preferred. Published Salary (if available): $29,000 - $31,854