Leasing Representative

Join the team at The Falls in Raleigh, NC as a Leasing Representative and play a key role in creating a welcoming, high-performing apartment community. This role is ideal for someone who thrives in a fast-paced, sales-driven environment and enjoys building strong relationships with prospects and residents.

Responsibilities

Serve as the first point of contact for prospects, residents, and guests Conduct tours, highlight community features, and close leases to meet occupancy goals Manage the full leasing process: applications, verifications, move-ins, renewals, and move-outs Maintain daily communication with prospects and follow up using CRM tools Deliver excellent resident service and coordinate with maintenance on service requests Ensure models, common areas, and vacant units are market-ready and presentable Complete leasing paperwork, collect deposits and rent, and prepare required reports Assist with community events, marketing initiatives, and market surveys Uphold all policies, laws, and regulations including Fair Housing and ADA Qualifications 2+ years of sales, leasing, or hospitality experience Strong customer service and communication skills Highly organized with attention to detail and deadlines Proficient in Microsoft Office; Yardi or CRM experience preferred High school diploma or equivalent required; college degree preferred Ability to work weekends, evenings, and flexible hours as needed Willingness to float between properties if required Why Join Us?

Competitive pay with up to $2,000/year in quarterly bonuses $100 leasing commissions, and $50 transfer commissions 70% company-paid medical premiums + HSA options Robust PTO, 14+ paid holidays, and paid parental leave Rent discounts + employee savings programs Free virtual therapy and wellness resources Paid training, certifications, and opportunities for advancement Supportive, team-focused culture that invests in your growth leasing agent leasing consultant real estate property hospitality sales