Student Engagement Officer

· Organize and coordinate student engagement activities and initiatives

• Calling and follow up on admission leads to achieve batch launch, admission conversion targets and maintaining daily calling progress
• Connect to irregular students to retain them in program and handle student queries and provide timely support
• Ensure effective communication between students and the support team
• Maintain consistent communication with students regarding schedules, updates, and relevant announcements
• Collect and analyse feedback from students about training sessions to identify areas for improvement
• Ensure full adherence to and implementation of the Data protection
• Open to perform additional tasks as assigned by the supervisor
• Managing internal systems (LMS/Pulse), maintaining MIS, other reports of student attendance, activity, engagement logs and program success
• Coordinate with College/ITI/Other Institution SPOCs for aligning the training session Requirements
• Computer & basic technical proficiency (MS Office, Google drive, emails, record keeping, online meeting platforms)
• Prior experience in student engagement, counselling, or customer service is a plus
• Comfortable working with youth and managing group dynamics
• Must be open for travelling for supporting in various activities during the project
• Strong communication and interpersonal skills
• Min Bachelor’s degree with the minimum experience of 1year
• Responsible, detail-oriented, and proactive
• Ability to multitask and manage time effectively
• Cheerful, approachable, and student-friendly personality
• Ready for Immediate joining