Customer Success Intern

Support clients throughout their journey with Mohasby services. Respond to customer inquiries and ensure timely resolution of issues. Follow up with clients to ensure satisfaction and service quality. Coordinate between clients and internal accounting/operations teams. Help onboard new clients and guide them through our processes.

Maintain and update customer records in the CRM system. Identify customer needs and suggest improvements to enhance experience. Assist in preparing reports on customer feedback and satisfaction. Support the team in improving retention and engagement strategies.

Requirements

Bachelor degree in Accounting, or related fields, fresh graduates are welcome to apply. Strong communication and problem-solving skills. A customer-first mindset and positive attitude. Ability to multitask and stay organized. Good command of Arabic and English is preferred. Basic understanding of accounting or SaaS services.

Benefits

Training and mentorship from experienced professionals. Opportunity to develop your business and communication skills. Potential for future career growth within the company. A collaborative and supportive work environment.