Public Safety Telecommunicator - Lateral

Description Lake Consolidated Emergency Communications (Lake. Comm) is a brand new consolidated 9-1-1 Emergency Communications Center housed in a portion of the new state of the art Lake County Regional Operations & Communications Facility. Lake. Comm supports 9-1-1 call-taking and emergency dispatching for 30 police and fire agencies in Lake County, Illinois.

Lake. Comm is seeking lateral, full-time Public Safety Telecommunicators to join our high-performing communications center and team. The position will require 12-hour shifts, including evenings, weekends, holidays, and overtime. If you are an experienced dispatcher looking for a professional environment that values skill, teamwork, and service to the community, we encourage you to apply.

Be the voice that makes a difference when it matters the most.

Requirements

Under the direction of a Shift Supervisor, Public Safety Telecommunicators perform critical emergency communications functions, including: Receiving and processing emergency and non-emergency calls for service Dispatching police, fire, and EMS units via radio and computer-aided dispatch (CAD) systems Managing multiple high-priority tasks in a fast-paced environment Operating complex communications and information systems with accuracy and professionalism Maintain strict confidentiality of sensitive, protected, and law-enforcement-related information.

To be considered a lateral candidate, applicants must: Have at least one (1) year of recent experience in good standing as a Public Safety Telecommunicator Demonstrate proficiency in emergency call processing and radio dispatch operations Certifications in LEADS, Priority Dispatch are preferred Minimum Qualifications: High school diploma or equivalent Must be at least 18 years old Valid driver's license Ability to work all assigned shifts, including weekends, holidays, and overtime Required Certifications (within 6 months of hire): Law Enforcement Agencies Data System (LEADS) Certification APCO Public Safety Telecommunicator (PST) I Certification Cardiopulmonary Resuscitation (CPR) Certification Emergency Fire Dispatch (EFD) Certification Emergency Medical Dispatch (EMD) Certification State of Illinois Emergency Medical Dispatch License Application Process: Application Review Panel Interview (by invitation) On-site shadow (by invitation) Pre-employment background investigation and drug screening

Supplemental Information Salary & Benefits: Starting pay range: $72,793.27-$107,548.81, depending on qualifications Full pay range: $72,793.27-$111,850.76 Non-exempt (FLSA overtime eligible) Paid vacation & personal time Sick leave accrual Medical (PPO & HMO), dental, and vision Insurance (effective day one!) IMRF Pension Life Insurance 457(b) deferred compensation plan AFLAC supplemental coverage options Career growth and advancement opportunities Employee assistance programs, critical incident stress resources, peer to peer support, & an on-site wellness room for staff Continue your meaningful career in public safety—apply today to join the Lake.

Comm team! Lake. Comm 9-1-1 is an Equal Opportunity Employer.