Medical Records Clerk

Job Details: Job Location: Mandarin

• Jacksonville, FL, Salary Range: Undisclosed, Overview: We’re a trusted multi-site ophthalmology practice rooted in compassion, collaboration, and patient-centered care. Our team is made up of dedicated caregivers and respected physicians who are known in our community not just for clinical excellence, but for the way we treat our patients. We’re looking for someone who shares the values that make Levenson Eye Associates unique – a professional who shows up with integrity, is prepared for teamwork, and a respectful and compassionate attitude towards our patients and every member of our team. If you’re ready to make a meaningful impact and grow alongside a team that truly cares, we’d love for you to apply and take the next step with us!

Position Summary

The Medical Records Clerk is responsible for maintaining, organizing, and processing patient medical records to support efficient clinical operations across all practice locations. This role ensures the timely handling of medical documentation and records requests while maintaining accuracy, confidentiality, and compliance with applicable HIPAA regulations.

Schedule: Clinic hours vary between 7:00am to 5:00pm, Monday through Friday, 8-hour shifts.

Essential Duties

& Responsibilities: File medical documents accurately in the appropriate patient charts. Receive, process, and distribute interoffice medical records requests for current and upcoming patient schedules. Fulfill medical records requests within established deadlines. Process medical records requests received via fax, email, and mail.

Ensure all medical charts are accounted for and properly organized before the following business day. Prepare medical records for interoffice courier delivery in accordance with established schedules and deadlines. Maintain the confidentiality and security of protected health information (PHI) at all times. Perform additional duties as assigned to support departmental and practice operations.

Ensure dictated notes are reviewed and filed correctly within the charts. Continuously monitor and address any new updates or requests throughout the day. Maintain an organized and efficient workflow to ensure smooth handling of patient records.

Qualifications

Qualifications/Skills: Minimum of 1 year of experience in medical records management or a related healthcare administrative role. Working knowledge of HIPAA regulations and patient confidentiality requirements. Strong organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines.

Ability to work effectively in a fast-paced, high-volume, professional healthcare environment. Reliable transportation is required, as travel between practice locations may be necessary. Strong communication skills and the ability to work collaboratively with team members across multiple locations.

Education

High school diploma or equivalent required. Physical Requirements: This position requires the ability to sit, stand, walk, bend, squat, reach, and lift as needed to perform essential job duties.

Responsibilities include

retrieving, organizing, filing, and preparing medical charts and records for processing and distribution.

About Us

Levenson Eye Associates is a multi-site ophthalmology practice with locations throughout the Jacksonville metropolitan area. Our experienced and skilled caregiver team specializes in the management of all eye related diseases. We use the most advanced technology available to provide the highest quality care to our patients and improve the health and well-being of the communities we serve.

To learn more: https://levensoneyeassociates.com/ Compensation/Benefits: We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/supplemental), and 401(k). Disclaimer: We are an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.