Chargé(e) d'opérations H/F

Lease a Bike is building the future of employee mobility. We’re an international bike leasing tech platform already live in Germany, Sweden, Austria, Belgium, the Netherlands and the US - and proud sponsor of the team Visma | Lease a Bike! -> France is live since june 2025 -> First customers are onboard. -> Now we scale.

We’re looking for an Operations Intern to join the core French team and work directly with the Head of Operations. This is not a “watch and learn” internship. You’ll be in the engine room, helping us build, fix, optimize, and scale. What you’ll actually do : Be the right hand of the Head of Operations Build and improve real operational processes (not slides) Make Customer Success & Customer Support fast, smooth, and human Fix broken workflows and create better ones Work with partners, suppliers, bike workshops Create simple, scalable processes, docs, and tools Spot problems before customers do, and solve them Help turn a young operation into a well-oiled machine Who we’re looking for : You are currently pursuing a degree in Business, Operations, Engineering, Management Fluent in English and French You like ownership You’re structured, sharp, and hands-on You’re fluent in French & English You’re comfortable building from scratch You care about customer experience, mobility and sustainability