Admissions Coordinator

Cascades at Saint Anne | Seattle, Washington

Full-Time | Monday - Friday

Cascades at Saint Anne is a skilled nursing and rehabilitation community where compassionate care and professional growth go hand in hand. We proudly serve residents who depend on us for both long-term and short-term care, and we're always interested in connecting with dedicated professionals who share our commitment to excellence.

If you're looking for a workplace with a supportive team, appreciative residents, and opportunities to grow your career, Cascades at Saint Anne may be the right fit for you.

What you'll do:

• Provide front-line customer service, including courteous phone coverage and daily quality assurance rounds (odor-free, obstacle-free environment)
• Conduct facility tours for prospective residents, families, and responsible parties
• Review and respond to all referrals across multiple referral sources within 15 minutes of receipt.
• Coordinate resident admissions with internal departments and external healthcare partners
• Build and maintain referral relationships with discharge planners, case managers, and physicians
• Complete admission paperwork and support residents in care planning and decision-making preferences
• Assist with resident orientation in accordance with facility procedures
• Enter and maintain accurate information in EMR and other systems
• Support communication between departments to ensure smooth admissions and transitions
• Complete additional duties as assigned

What we offer:

• Competitive hourly pay based on experience
• 401(k) with company match
• Medical, dental, vision, and life insurance options
• Generous paid time off (PTO)

What we're looking for:

• 1 year of clerical experience in a skilled nursing facility preferred
• Strong communication, customer service skills, and empathy
• Proficient with computers, office systems, and related software
• Working knowledge of health insurance processes and systems
• Self-motivated with a willingness to assist across tasks as needed
• Ability to read, write, and understand English, including medical billing terminology
• High school diploma or equivalent
• Experience with medical terminology, billing, and data entry preferred
• May be exposed to bodily fluids and communicable illnesses
• Able to lift, push, or pull 25-50 lbs. unassisted
• Adequate vision and hearing (with or without assistive devices)

Why us:

Our Admissions Coordinators care for a geriatric population that depends on consistent, knowledgeable, and compassionate care. We value teamwork, respect, and professional development-and we're proud of the supportive environment we've built.

If you're an Admission Coordinator who takes pride in providing quality care and wants to be part of a supportive, people-first team, we'd love to hear from you. Apply today - we're actively interviewing.